Application Management & Support

Dallya LLC provides high quality application management and maintenance services remotely for both in-house and third party applications. This enables our customers to save costs on local resource utilization. The necessary infrastructure is provided by either tailoring/upgrading the existing or by brand new set-up that meets customer demands and respects the SLA.

To each customer are assigned dedicated teams of experts coordinated exclusively to perform:

  • Maintenance and Enhancements activities
  • Perform upgrades and apply changes
  • Perform migrations on demand or as part of scheduled projects
  • Administration and routine tasks
  • Application capacity & performance monitoring
  • Load balancing and system configuration optimization
  • Bug detection and fixing
  • Produce and update technical documentation
  • Customer communication
  • 24x7 monitoring and single point of contact support

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